Contact JellyPuffs
Questions about an order, vape shipping, a return or a product? Send us a message and a real person on our Texas support team will reply by email.
Email support
Support hours
Monday–Friday, 9 AM–6 PM (CST)
Fast processing
Ships same day on orders before 2 PM CST.
Business address
3730 N Mason Rd, STE E, Katy, TX 77449
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Support FAQ
Before you contact us
Quick answers to the questions we hear most. More in our full FAQ.
How quickly will I get a reply?
Where is my order?
Can I change or cancel my order?
How do I report a defective device?
JellyPuffs sells to adults 21+ only. WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Business information
Who operates JellyPuffs.com
JellyPuffs.com is owned and operated by H Town MTS LLC, doing business as JellyPuffs.
Legal business name
H Town MTS LLC
d/b/a JellyPuffs
Business address
3730 N Mason Rd, STE E
Katy, TX 77449
United States
Contact
Phone: (281) 505-7739
Email: htownmts@gmail.com
Customer support: support@jellypuffs.com